Where is the Reset Button on Hisense TVs All Models (2023)

Where is the Reset Button on Hisense TVs? Has your Hisense TV started acting up and freezing? Can’t access the settings menu?

A quick reset can help get things running smoothly again.

But with different Hisense TV models and versions, the reset button location may not be obvious.

This guide will provide an overview of the most common placements of the reset button on Hisense smart TVs and how to use them.

Where is the Reset Button on Hisense TVs

Locating the Reset Button

Newer Hisense TV models do not have a physical reset button. But on older models, here are the most common locations to check:

  • Back/side panel: Look on the back or side of the TV near input ports for a small indented button labeled reset.
  • Behind back panel: Some models have the reset button hidden behind the back cover. You need to unscrew and open it to access the button.
  • Inside front control panel: Open the front panel with TV controls. The reset button is typically inside near volume and channel buttons.
  • Under TV near front: Flat screen TVs often have the reset button along the front underside edge. Lay the TV face down to reach it.

Check all sides, panels, under and inside your Hisense TV to locate the reset button. Refer to your user manual if you’re still not spotting it.

Why Reset a Hisense TV

Before looking for the reset button, it helps to understand what resetting does for a Hisense TV. Key reasons you may want to reset include:

  • Fixing frozen screen or display issues: If the screen freezes or the display acts funny, a reset can clear any glitches.
  • Clearing app and software errors: Errors in apps and software are often fix with a fresh start via reset.
  • Restoring TV to factory settings:  Resetting completely erases all user data and settings, restoring to factory defaults.
  • Troubleshooting problems: For troubleshooting odd behavior, a reset eliminates potential software-based causes.

Resetting is an easy first step before investigating complicated problems. And it often resolves basic glitches quickly.

Locating the Reset Button on Different Hisense TV Models

Locating the Reset Button on Hisense Smart TVs

On most Hisense smart TVs, the reset button is not a physical button that you press. Instead, you’ll need to access the reset option through the TV’s menu.

  • Press the “Home” button on your remote control to open the main menu.
  • Navigate to “Settings” using the arrow keys and press “OK.”
  • Look for “Device Preferences” or “System,” then select “Factory Data Reset.” Follow the on-screen instructions to confirm the reset.

Locating the Reset Button on Hisense Roku TVs

For Hisense Roku TVs, the reset process can be slightly different.

  • Press the “Home” button on your remote to go to the main screen.
  • Scroll up or down to highlight “Settings” and press “OK.”
  • Select “System” and then “Advanced system settings.”
  • Choose “Factory reset” and follow the prompts to reset your TV.

Locating the Reset Button on Hisense Android TVs

For Hisense Android TVs, the reset option can be accessed through the settings.

  • Press the “Home” button on your remote to open the main menu.
  • Go to “Settings” and select “Device Preferences.”
  • Choose “Reset” or “Factory data reset” and follow the steps to reset your TV.

How to Reset a Hisense TV

Once located, here are the steps to reset your Hisense TV:

  1. Press and hold the reset button: Hold the button down continuously for 5-20 seconds. This initial stage is to initiate the reset.
  2. Wait for TV to shut down: Continue holding the reset button until the TV screen goes black and turns off.
  3. Keep holding reset after shutdown: Hold for 5-20 more seconds while the TV is off. This ensures the reset is completed.
  4. Turn TV back on: Release reset button and press power button to restart the TV.
  5. Reconfigure settings: Upon restart, you’ll need to redo WiFi, channels, preferences. In-app data also gets wiped.

Be aware a factory reset erases all user settings and info. But your TV returns to a fresh out-of-box state, which often fixes problems.

Alternative Reset Methods

Here are the two alternative methods to reset a Hisense TV if it does not have a physical reset button:

Soft Reset:

  • Button sequence on TV: Many Hisense TVs can be reset by pressing and holding the Volume Down and Settings/Menu buttons on the TV simultaneously for 10-15 seconds until the TV restarts.
  • Button sequence on remote: Press and hold the Power button and Home button on the Hisense remote control for 10-20 seconds to initiate a reset.
  • Unplug TV: Unplug the TV from the power outlet, wait 1-2 minutes, then plug it back in. This resets the TV hardware.

Hard Reset:

  • Reset in Android recovery menu: For Android TV models, press Volume Up, Fast Forward and Rewind together to access the recovery menu. Select “wipe data/factory reset” to reset.
  • Reset through settings menu: Navigate to the TV settings, usually under the System or Advanced settings, and select “Factory Reset”. Confirm the reset when prompted. This will erase all data and settings.
  • Reset through app: Some Hisense TVs have a “Reset” option in the main TV settings app that will restart and reset the TV.
  • Software reset: A few models can be reset through a debug software menu. Your user manual will have specific steps if available.
  • USB drive reset: For some models, downloading a reset file to a USB and inserting into TV can reset it.

So in summary, the main alternative reset methods are using the settings menu, pressing certain TV/remote buttons, unplugging it, or accessing a hidden recovery menu.

Check your Hisense TV model’s user manual for exactly which reset option works.

HisenseHard ResetSoft Reset
Also CalledFactory reset, master resetPower cycle, reboot
Methods to TriggerSettings menu, recovery menu, USB drivePower button, remote buttons, unplug
Impact on User DataDeletes all data, settings, installed appsNo data or settings erased
Impact on TV StateReturns to factory default stateQuick restart of operating system
PurposeFix major software issues, corrupted dataMinor temporary glitches
Time to Complete5-10 minutes<1 minute
After ResetManual reconfiguration requiredTV restarts normally

Reset Hisense VIDAA OS TV

  • From the home screen, go to Settings.
  • Navigate to Support > Restore To Factory Default.
  • Select Reset and confirm when prompted.
  • The TV will reset back to factory default settings.

Reset Hisense Roku TV

  • From the home screen, go to Settings.
  • Go to System > Advanced System Settings > Factory Reset.
  • Select Factory Reset Everything.
  • When prompted, select Reset to confirm.
  • The TV will reset to factory settings

When to use a reset button

Here are some common situations when you should use the reset button on a Hisense TV:

  • The TV is frozen on a screen and unresponsive to the remote control and buttons. A reset can get it working again.
  • You’re experiencing odd behavior like visual glitches, repeated crashing of apps, or errors that restarting does not fix. A reset may clear any software bugs.
  • A TV software update was interrupted, leaving the TV unusable. The reset can allow you to recover and restart the update.
  • Factory reset is recommended before selling or giving away the TV to wipe all personal data.
  • You want to clear all apps and settings to return the TV to original factory condition. Resetting accomplishes this.
  • As part of troubleshooting processes to isolate whether an issue is hardware or software-related.
  • When the TV will not startup properly or continuously reboots/crashes during startup.

Tips to Consider Before Resetting Your Hisense TV

  • Backup: Before performing a reset, ensure you have backed up any important settings or data if possible.
  • Internet Connection: For smart TVs, make sure you know your Wi-Fi password as you’ll need it after the reset.
  • Apps and Accounts: Be prepared to re-download apps and sign in to your accounts after the reset.

When to Avoid Resetting Hisense TV

While resetting can solve many problems, there are a few cases to avoid it:

  • If TV won’t power on at all, resetting likely won’t help. Have a technician inspect internal hardware issues.
  • For problems limited to one port or input, resetting may be overkill. Try replacing cables first.
  • If issues started after installing new hardware like a streaming stick, reset won’t remove the new device causing problems.
  • During a firmware update, interruptions from resetting can brick the TV. Only reset after an update completes.

While a useful troubleshooting technique, resetting isn’t a magic fix-all in every situation. Evaluate issues carefully before performing a factory reset.

How do I manually reset my Hisense TV?

  • To manually reset, first power on the TV if it’s not already on.
  • Locate the physical control buttons on the TV set, often along the bottom or side edge.
  • Find the power, volume down and settings/menu key buttons. Press and hold volume down and settings for 15-20 seconds.
  • Alternatively, unplug the TV power cord for 1-2 minutes before plugging back in.
  • For models with a pinhole reset button, press and hold for 10+ seconds using a paperclip.
  • Some models can be reset by pressing particular buttons on the remote instead, like power+home.
  • Check your Hisense TV model’s manual for the specific reset button combination and steps recommended.

How To Reset Hisense TV With Remote

  • With TV on, locate the power button and home/smart button on your Hisense TV remote.
  • Press and hold down the power button on the remote, then press and hold the home/smart button also.
  • Keep both buttons pressed down simultaneously for approximately 10-15 seconds.
  • The TV will turn off, but keep buttons pressed until the TV restarts.
  • Release buttons once TV has turned back on to complete the reset.
  • An alternative is pressing mute, then up arrow, then power button in sequence, holding each 5 seconds.
  • Consult your Hisense TV user manual for the specific remote reset button sequence for your model.

How To Reset Hisense TV Without Remote

  • Turn on the TV and locate physical buttons on the set, often at bottom or side edge.
  • Find the power, volume down and settings/menu buttons on the TV set.
  • Press and hold the volume down and settings buttons simultaneously for 10-20 seconds.
  • TV will turn off, but keep holding buttons until TV restarts, indicating reset completion.
  • Can also initiate reset by unplugging the TV power cord for 1-2 minutes before plugging back in.
  • Some models have a reset pinhole button to press with a paperclip for 15+ seconds.
  • Check your Hisense TV user guide for the specific reset button sequence recommended for your model.

Does Hisense TV have a reset button?

  • Many newer Hisense television models do not have a dedicated physical reset button.
  • Lower-end models and older models are more likely to have a reset button located on the side/back.
  • Some models may have the reset pinhole button concealed behind a removable back panel.
  • Check your specific Hisense TV user guide to confirm if your model has a reset button and its location.
  • If there is no physical reset button, Hisense TVs can still be reset through menus or button sequences instead.

What To Do When You Can’t Find A Reset Button on Hisense TV

  • Newer Hisense TV models often do not have a physical reset button.
  • Check the user manual to confirm if your model should have one. Older models are more likely to have it.
  • If there is no reset button, you can reset through the settings menu instead. Go to Support/Advanced Settings and select the factory reset option.
  • Another method is pressing and holding power and volume down buttons on the TV set for 10+ seconds until the TV restarts.
  • For models with removable back panels, the reset button may be located behind.
  • Try locating a tiny pinhole button on the side or rear of the TV, inserted with a paperclip.
  • If unable to find the reset button, contact Hisense support for help identifying alternative reset methods for your model.

Get Your Hisense TV Running Right

With minimal button presses and patience during restart, resetting often resolves quirky issues that pop up in smart TVs. Just be sure to locate the hidden reset button appropriate for your Hisense television. Give it a quick press to wipe glitches away and enjoy your TV working like new again.

Table of Reset Button Locations on Hisense TVs

TV ModelReset Button Location
H4 SeriesBack panel near inputs
H5 SeriesInside front control panel
H6 SeriesTop back panel under plastic cover
H7 SeriesLeft back panel near power cord
H8 SeriesBehind back input panel, unscrew to access
H9 SeriesBottom near front
H10 SeriesSide panel behind screw cover
Older Roku TVsSide or rear panel
Newer Roku TVsNo physical button, use remote
Android TVsNo physical button, use settings menu or buttons

This table indicates the most common placement of the reset button on various model series of Hisense smart TVs. With diverse locations across models, hopefully it assists in finding the reset button on your particular Hisense television.

When to Seek Professional Help

While most issues can be resolved through the reset process or basic troubleshooting, there are times when professional help is necessary. Consider seeking expert assistance if:

  • The issue persists even after performing a soft and factory reset.
  • Your TV’s physical components, such as the screen or speakers, are malfunctioning.
  • You’re not comfortable performing troubleshooting steps on your own.


Resetting your Hisense TV can help resolve many common issues with frozen screens, software errors, or glitchy performance. But finding the reset button on Hisense models can be tricky due to varied placements. Check the back, sides, inside control panels, and underside of your TV to locate the small pinhole or indented reset button.

Newer Hisense smart TVs may not have a physical reset button at all. For these models, use button sequences on the TV set or remote to reset instead. Refer to your user manual for the specific reset method recommended for your Hisense TV.

When resetting, hold the button or buttons down continuously even as the TV turns off, waiting until it fully restarts. This clears any software errors and resets settings to factory defaults. Remember to reconfigure WiFi, channels, and apps afterwards. With the right reset button for your model, you can enjoy smooth sailing with your Hisense TV again.

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John David
John David

I'm John David, a passionate blogger committed to delivering research-based information. My objective is to provide you with a better awareness of the world so that you can make more informed and wise decisions.

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