Experiencing issues with your Hisense TV not turning on? Read this comprehensive troubleshooting guide to fix common problems and get your TV back up and running in no time.
If you own a Hisense TV and find yourself in a frustrating situation where it refuses to power on, don’t worry; you’re not alone. Many users encounter this issue, but with a little know-how and troubleshooting, you can often resolve it without the need for professional assistance.
We guide you through the various steps to diagnose and fix the problem of your Hisense TV not turning on, so you can enjoy your favorite shows and movies again.
Fixing a Hisense TV That Won’t Turn On? Possible Causes
Hisense TVs provide great display technology and smart features at very affordable pricing. But like any TV, they can sometimes encounter technical issues. A common problem that Hisense owners face is the TV not turning on when they hit the power button.
If you have a Hisense television that is suddenly not powering up, there are several troubleshooting steps you can try at home before seeking repair service. In this guide, I’ll outline possible reasons for the TV not turning on along with solutions to get your Hisense set working again.
1. Checking Initial Power Connections
The first obvious thing to check if your Hisense TV won’t turn on is confirming the power cord is firmly plugged into the outlet and the connection in the back of the TV is secure. Loose plugs are a very common culprit for power issues.
It’s also worth trying different power outlets in case the one you’re using is faulty. And if possible, test with a different power cord as well to isolate whether the issue is with the outlet vs the cord.
2. Using the Manual Power Button
If the TV isn’t responding to the remote power button, try using the manual power button on the TV itself. There are two potential locations for the manual power button:
- Middle Under Hisense Logo
Some models have the button centrally located on the back panel just under the Hisense logo. Try pressing it to see if the TV powers up.
- Right Side Edge
Other models have the manual power button located on the lower right-hand side of the TV. Press this button to attempt powering up if your remote isn’t working.
This method isolates whether the issue is with the remote vs the TV. If the manual button works, the remote likely just needs new batteries or resetting which we’ll cover soon.
3. Power Cycling the TV
An important troubleshooting step is power cycling the TV – unplugging it from power for some time and then plugging back in. This resets components and clears any temporary glitches preventing startup.
Specifically, unplug the TV from the wall outlet for 60 seconds at minimum, though a few minutes is better. Then plug it back in and see if the TV starts normally by pressing the manual power button.
Sometimes components just need a hard reboot to reset back to factory conditions when experiencing bugs or freezes. Power cycling often resolves odd TV behaviors like the no power problem.
4. Press and Hold Power Button
If the TV still won’t startup after the power cycling reset, an additional troubleshooting technique is pressing and holding the manual power button for an extended period.
After unplugging from power again, press and hold down the physical power button on the TV for at least 30 seconds before releasing. Avoid letting go too soon. Then wait a full minute before plugging the power cord back in and testing with the power button again.
This 30-second press drain residual electricity that could be preventing a successful boot up. Give it time to discharge fully by holding down the button for at least half a minute.
5. Check Remote Batteries and Reset
Assuming the TV powers back on via the manual buttons after these steps but the remote still does not work, the issue is likely with the remote itself.
Two fixes to try are:
- Replace the remote batteries with new ones in case battery charge depletion is preventing proper operation.
- Reset the remote by taking out batteries, pressing and holding power button for 15-30 seconds, and reinserting batteries. This often clears any sync issues.
Hopefully, fresh batteries or resetting the remote will get the power button and other functions working normally again. Physical defects would require remote repair/replacement.
Why is My Hisense TV Not Turning On? Troubleshooting Solutions
As a popular affordable TV brand, Hisense offers great display technology and smart features at budget-friendly pricing. However, some Hisense TV owners encounter problems like the set not powering on.
There are various reasons why your Hisense television may not be turning on and multiple steps you can take to get it working again.
Common Causes for Hisense TV Not Turning On
There are several potential causes, ranging from minor to more complex, that can result in a Hisense TV refusing to turn on when you press the power button.
1. Power Cord Issues
The most obvious cause is a problem with the power cord connection. The power cable may be loose, disconnected, or damaged, interrupting power supply to the TV.
2. Faulty Remote
If the TV powers on via the manual power button but not the remote, it likely indicates the remote batteries need replacing or the remote itself is defective.
3. Blown Fuse
A sudden power surge may have blown a fuse inside the TV, which is a protective mechanism to avoid electrical damage. Replacing the fuse can restore normal function.
4. Faulty Power Supply
Problems with the integrated power supply unit that converts AC power for use by TV components can prevent the set from powering up. This requires board-level microsoldering experts to repair.
5. Main Board Failure
If the TV’s main board has failed due to a manufacturing defect or electrical issue, the system will be unable to start up. The main board controls power on, inputs, and displays.
6. Backlight/Screen Issues
Problems with the LED backlights or LCD screen connectivity can make the TV appear to have no power even if the main board and electronics are functional.
Preventing Hisense TV Power On Problems
While any TV can suffer unexpected technical problems over time, you can take measures to help prevent or reduce issues like a Hisense television not turning on.
1. Use a Surge Protector
Plugging your Hisense TV into a reliable surge protector reduces the chance of power fluctuations damaging fragile components.
2. Maintain Steady Ventilation
Ensure vents are clean and unblocked so heat can properly dissipate to prevent overheating-related problems.
3. Install Latest Software Updates
Download latest firmware updates for your model as Hisense continuously improves system performance and stability.
4. Handle With Care
Avoid excessive impact or shocks when moving the TV which could loosen internal cables and components over time.
5. Unplug When Not in Use
For long vacations/absences, unplug the TV to minimize the chance of electrical storms or surges damaging circuits.
6. Dust Regularly
Use compressed air to clear dust buildup on vents and boards that can impede airflow and heat dissipation, eventually causing issues.
Troubleshooting and Fixing a Hisense TV That Won’t Turn On
Before seeking repair services, there are several troubleshooting steps consumers can perform to determine the possible cause and potentially get the Hisense TV operational again.
1. Check Power Cord Connections
Inspect the power cord for any loose connections either at the outlet or TV port and firmly plug it in. Try connecting to another working outlet. Use another cord if available to test.
2. Try Different Remote
Attempt using the original remote, universal remote or Hisense app to control power on instead of manual button. Replace remote batteries first.
3. Inspect for Standby Light
Check if the standby/power light comes on at all when plugged in. If it does, the TV is receiving some power but has another issue preventing full startup.
4. Let It Cool Down
Overheating can sometimes cause startup problems. Unplug the TV and let it cool for an hour before reconnecting to see if issue persists when components are no longer overheated.
5. Perform Factory Reset
Resetting your Hisense TV restores original factory settings which may clear any software glitches preventing powering on.
6. Replace Fuse
If you suspect a power surge blew a fuse, locating and replacing the internal fuse may fix the no power problem with soldering skills.
7. Use Authorized Repair Service
For complex issues like failed internal components, leverage Hisense’s authorized repair centers for proper diagnosis and servicing by qualified technicians to safely get your TV functioning again.
Contact Hisense Support
If you still cannot get the Hisense TV to power on after methodically troubleshooting, then internal hardware problems are likely at play. Issues like blown fuses, faulty power boards and bad components require technician-level repair.
Contact Hisense support by phone or chat and they can walk you through solutions or determine if professional service is required. If under warranty, repairs may be covered though physical damage is not.
While frustrating, a blank Hisense TV can often be revived with patience, testing and the right repair expertise. Let the above troubleshooting guide help narrow down the issue before pursuing service options.
When to Call Professional Repair Service
If you have thoroughly troubleshooted and the Hisense TV still does not power on, it likely indicates an internal hardware problem needing professional attention. Component-level failures often require micro soldering skills and access to proprietary diagnostic tools.
Contact Hisense tech support online or via their support line to find an authorized repair center in your area. Third party TV repair services may also have the technical expertise to correctly diagnose and resolve the power on issue in a timely manner.
For warranty repairs, be sure to have your original receipt or proof of purchase available. Hisense provides a 1-year parts and labor warranty on television sets. Damage from mishandling or power surges may not be covered.
While a frustrating issue, a Hisense TV refusing to turn on can often be resolved once the underlying problem is properly identified and repaired. Following the recommended troubleshooting tips before seeking professional service can potentially save you money and get your Hisense television operating normally again.
Conclusion
While any TV can experience technical problems over time, there are thankfully a number of troubleshooting steps Hisense owners can take to diagnose and resolve a television that is suddenly not turning on. Methodically verifying power connections, manually power cycling, resetting the TV, and checking the remote can often pinpoint simple issues like bad cables or discharge built up energy to get the device starting up properly again.
For persistent problems where the TV completely fails to respond, professional repair may be needed. But following sensible do-it-yourself troubleshooting practices first makes good sense. With patience and care, many instances of a Hisense TV refusing to turn on can be fixed and restored to normal working order.
How do I reset my Hisense TV that won’t turn on?
Unplug the TV from power, press and hold the power button for 30 seconds, wait 1 minute, then plug back in and power on.
Why is my Hisense TV red light on but not turning on?
The red standby light indicates the TV is getting power but another issue is preventing full startup. Try unplugging and resetting the TV.
Why is my Hisense TV suddenly not working?
Sudden Hisense TV problems could be caused by a power surge, loose cable, component failure, or software bug requiring troubleshooting.
Is there a reset button on Hisense TV?
There is no dedicated reset button, but the manual power button can be used to reset the TV by holding it down for 30+ seconds when powered off.
How do I manually reset my Hisense TV?
Reset by unplugging it, pressing and holding the physical power button for 30+ seconds until light goes out, waiting 1 minute, then plugging back in.
How do I manually turn on my Hisense TV?
Locate the physical power button either under the Hisense logo in the middle or on the lower right side edge to turn on Hisense TV manually.